EuroTech Engineering Ltd

This Privacy Policy describes how Eurotech Engineering Ltd ("we," "us," or "our") collects, uses, and shares personal data when you visit our website www.eurotechengineering.co.uk (the "Website"). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

1. Who We Are
Eurotech Engineering Ltd is a company registered in the United Kingdom. Our registered address is: EuroTech Engineering Ltd, 1 Sovereign House, Europe Rd, London, SE18 5QN. We are the data controller responsible for the personal data we collect through this Website.

2. Personal Data We Collect
We may collect the following types of personal data from you:

• Contact Information: This includes your name, email address, phone number, and postal address when you contact us through the Website, request information, or subscribe to our services.
• Usage Data: This includes information about how you use our Website, such as the pages you visit, the links you click, the duration of your visit, and your IP address.
• Device Information: We may collect information about the device you use to access our Website, including the device type, operating system, and browser type.
• Cookies and Similar Technologies: Our Website uses cookies and similar technologies to collect information about your browsing activities. Please see our Cookie Policy below for more details.
• Information You Provide Voluntarily: This includes any information you provide to us through forms, surveys, or other interactive features on our Website.

3. How We Use Your Personal Data
We may use your personal data for the following purposes:

• To Respond to Your Enquiries: To communicate with you and respond to your requests, questions, or feedback.
• To Provide Our Services: To provide you with information about our products and services that you have requested.
• To Improve Our Website: To analyze how users interact with our Website and to make improvements to its functionality and content.
• For Marketing Purposes: With your consent, we may send you promotional emails about our products, services, and company news. You can opt-out of receiving these communications at any time.
• For Security Purposes: To help maintain the security and integrity of our Website.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing Your Personal Data
Our legal basis for processing your personal data depends on the specific context in which we collect it. We may process your personal data based on:

• Your Consent: When you have given us explicit consent to process your personal data for a specific purpose (e.g., for marketing communications). You have the right to withdraw your consent at any time.
• Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests. Our legitimate interests may include improving our Website, marketing our services, and ensuring the security of our systems.
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

5. How We Share Your Personal Data
We may share your personal data with the following categories of recipients:

• Service Providers: We may engage third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., website hosting, data analytics, email marketing). These service providers are contractually obligated to protect your personal data.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

6. International Transfers of Your Personal Data
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). Where we transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR, such as using Standard Contractual Clauses approved by the European Commission.

7. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of it.
• The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• The Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data under certain circumstances.
• The Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• The Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
• Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

8. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include [Describe specific security measures you have in place, e.g., encryption, firewalls, access controls].

9. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the personal data and the purposes for which it is processed.

10. Cookie Policy
Our Website uses cookies and similar technologies to enhance your browsing experience and to collect information about how you use our Website.
What are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
Types of Cookies We Use:

• Strictly Necessary Cookies: These cookies are essential for the operation of our Website and enable you to navigate the site and use its features. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. These cookies do not require your consent.
• Performance/Analytics Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. We use [Specify analytics tools used, e.g., Google Analytics]. These cookies may require your consent.
• Functionality Cookies: These cookies are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region). These cookies may require your consent.
• Targeting/Advertising Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These cookies may require your consent.

• See what cookies have been set and individually delete them.
• Block third-party cookies.
• Block cookies from particular sites.
• Set a preference to block all cookies.
• Delete cookies when you close your browser.

11. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

12. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Eurotech Engineering Ltd
Address: EuroTech Engineering Ltd, 1 Sovereign House, Europe Rd, London, SE18 5QN
Email address: info@eurotechengineering.co.uk
Telephone: 0208 3177 039

Terms and Conditions last updated April 2025